We have a crisis brewing in the business world today. We live in a 24/7/365 work world where information moves at lightning speed, and companies want people to work better, faster, smarter. Technology rules, sometimes at the expense of people.
In this high-tech world, people will not feel displaced if they work where they feel comfortable: recognized for their contribution, appreciated for their uniqueness, understood by their peers and listened to by their bosses. They value opportunities for growth and chances to learn from others.
Indeed, surveys across industries have shown that comfort and communication are more important factors to the employee's perception of well-being than the traditional enticements of compensation, benefits, and other perks.
In a Monster.com world, it has become hugely challenging to find and keep qualified and talented people. The emergence of Web-based job search resources have helped to create a fluid workforce able to constantly search for that next perfect job. According to the International Management Association, average churn rates have jumped by more than 14 percent in the last decade.
When employees experience low levels of comfort and communication, they become frustrated and this usually leads to reduced productivity and a loss of high performers. So how do employers combat this counter productive trend?
Employers can combat this trend by growing their employees' intellectual wealth. A good way to grow intellectual wealth is with good employee assessment resources. Therefore, employee assessment is a vital tool in the challenge facing today's businesses to grow intellectual wealth. Assessments can measure a variety of criteria: intellectual ability, achievement motivation, skill proficiency, work styles, personality characteristics, and personal values are among them. Assessments are used to help determine training needs, career counseling and life enrichment.
Assessments are a first step towards personal awareness. We provide those assessments that give employees an opportunity to learn something about themselves, with the goals of self improvement, personality enrichment and enhancement of their relationships with others in mind.
We offer assessment tools where there are no right or wrong answers. Employees participate freely in our assessments because they know they will not pass or fail, just become more intellectually wealthy. A good assessment is a tool designed to increase employees' awareness of their behavioral tendencies related to how they interact with others. Our assessment systems come with support materials and action plans to help employees implement new strategies and behaviors. Whether their individual career tracks are blue collar/vocational, front line customer service, face-to-face sales, technical/professional services, supervision/management or executive staff/boardroom, it is important for employees to have the skills to demonstrate those attitudes and behaviors that enable them to get along with others. To get along, they must better understand themselves and others to communicate with others effectively.
Here are some ways organizations use assessments:
Training & Development - training and learning programs can be individualized to each employee rather than using a "one size fits all" training curriculum.
Management Decision Making - good decisions are usually made when managers have good information upon which to base those decisions. Assessments can provide appropriate information for coaching, training and communicating with employees.
Why use 360, or multi-rater, assessments?
A 360, or multi-rater, assessment gathers information from several different groups of people about an employee's effectiveness. A 360 assessment for managers might seek feedback from the people that manager reports to, peers and people who report to that manager. A 360 assessment for salespeople might solicit feedback from the sales manager, fellow salespeople and customers of that salesperson. A 360 for students might seek feedback from teachers, parents and fellow classmates. This gives each individual participating in a 360 assessment the unique opportunity to see themselves more objectively through the eyes of others and also serves as a key component for continued training through the company and learning by the individual. A 360 assessment can also be used as an ongoing feedback process to monitor each individual's personal growth.
All of our assessments have a feedback component that goes beyond the majority of self-rater instruments. Our online 360 assessments are the most robust and user friendly on the market. Employees have the opportunity to obtain the oftentimes more objective feedback and perceptions of others. Over 40% of managers do not see themselves the same way their direct reports see them. There is also some self delusion in self perception. Self perceptions are often less reliable than the perceptions of others (Yammarino and Atwater, 1992).
Employers who use our assessments recognize that they are powerful resources; and when used as part of a training and development program, they enhance employees' skills related to communicating effectively. The benefits from using assessments can be profound:
Higher employee morale
Increased productivity
Reduced employee turnover
Reduced training costs
Increasing employees' sense of well-being
Increasing the bottom line due to better employee service to customers
More effective team building and compatibility
For more information about how you can use our assessments in your company, please contact us at: TA@Alessandra.com or call us at +1 (858) 232-8669
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