Assessment Business Center Privacy Statement

Safe Harbor
Click here for our Safe Harbor Privacy Policy

We self-certify compliance with

Alessandra & Associates, Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Alessandra & Associates, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Alessandra & Associates, Inc.'s certification, please visit http://www.export.gov/safeharbor/

DISPUTE RESOLUTION: BBB EU SAFE HARBOR is our independent recourse mechanism for Safe Harbor privacy complaints.

Privacy Complaints by European Union Citizens:
In compliance with the Safe Harbor Principles, A & A, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact A & A, Inc.

Tony Alessandra
2973 Farragut Road
San Diego, CA 92106
safeharbor@assessments.ws
858-999-2119

A & A, Inc has further committed to refer unresolved privacy complaints under the US-EU [and EU-Swiss] Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by (your business name), please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.”

Any questions or concerns regarding the use or disclosure of personal information can also be directed to the A & A Privacy Office at the address given above. A & A will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy.


Assessment Business Center (ABC), is owned and operated by Alessandra & Associates, Inc. (AA). With a wide range of useful and enlightening subjects in ready-to-use as well as custom designed formats, we provide assessments on the topics of self improvement, leadership, effective communications, sales & customer satisfaction, and personality styles. Employers who use our assessments recognize that they are powerful resources with easily accessible data. When used as part of a training and/or development program, they enhance employees' communications skills.

Our Commitment To Privacy

Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Assessment Business Center websites. We do not disclose your personal information to third parties, except to the person or organization that asked you to complete the assessment. Information gathered from persons outside the United States may have their personal data transferred to the USA and to our USA office.

When our web site asks for sensitive information such as credit card numbers and expiration dates, that information is encrypted and protected through use of a secure connection using the secure socket layer (SSL) protection.

Personal information collected for the processing of an ABC assessment includes: name, e-mail address, gender (for report references only) and, in some cases, position/job title and organization.

Personal information collected for credit card purchases includes: full name, address, phone, email address (for receipts), credit card type, credit card number, credit card security code and credit card expiration date.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our websites from those we actually know are under 13, and no part of our websites are structured to attract anyone under 13.

The Way We Use Information

We may use your personal data, i.e. your first name, gender and assessment responses, to produce a personalized assessment report about you. Your gender is only used to select the appropriate pronouns for the report. For each visitor to our Web site, our Web server automatically recognizes the visitor's domain name and email address (where possible). We do not collect all of that data, but it is recognized. We collect only the domain name, but not the email address, of visitors to our web site. We also track aggregate information on what pages visitors access or visit and user-specific information on what pages visitors access or visit. When someone visits our sites, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

We collect information you give us - the names and email addresses of those who take our online assessments, the email addresses of those who communicate with us via email, survey information and/or site registrations. We do not collect or track the email addresses of those who are asked to be observers (for our 360º assessments only) of those who purchase the online assessment. Email addresses are not sold or traded, now or in the future, for any reason, and no one will be contacted unless they specifically request it. The information we collect is used to improve the content of our Web site, used to notify consumers about updates to our Web site and used by us to contact visitors for marketing purposes.

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of ABC and its family of Websites, or (c) act in urgent circumstances to protect the personal safety of services, or members of the public.

If you do not want to receive email from us in the future, please let us know by sending email to us at the above address, or calling us at the above telephone number, or writing to us at the above address and telling us that you do not want to receive email from our company.

Our Commitment To Data Security

We are committed to protecting the security of your personal information. We use a variety of security, physical, electronic, and managerial procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.

How You Can Access Or Correct Your Information

You can correct factual errors in your personally identifiable information (Name, e-mail address, etc.) by contacting the party that asked you to complete the online survey or by sending an e-mail to: AssessmentSupport@ParkerWebSolutions.com. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

How To Contact Us

      Our postal address is:
      Alessandra & Associates, Inc. • 5927 Balfour Court; Suite 103 • Carlsbad, CA 92008

      Our phone number is: (858) 999-2119

      Our Fax number is: 858-777-5531

Should you have other questions or concerns about these privacy policies, please email us with your contact information at: AssessmentSupport@ParkerWebSolutions.com.


Rev. 2/22/12

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Alessandra & Associates, Inc. 5927 Balfour Court, Suite 103, Carlsbad, CA 92008, Phone: 1-858-999-2119
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