A Marketable Skill
By Madlen Read
NEW YORK - It's not just students who need to brush up on their writing.
A majority of U.S. employers say about one-third of workers do not meet the writing
requirements of their positions, according to a survey by the College Board's National
Commission on Writing.
"Businesses are really crying out -- they need to have people who write better," College Board
President Gaston Caperton said.
With e-mail and PowerPoint displays often supplanting phone calls and oral presentations in
the workplace, writing skills are in demand. Although writing has always held a spot in
American education as one of the three R's, many say writing clearly and accurately is more
important than ever -- and not all workers are up to the task.
In a fast-paced workplace, precision and brevity are essential. For e-mails, reports and
presentations, the commission found that accuracy, clarity, spelling, punctuation, grammar
and conciseness ranked among the most sought-after skills.
"There's no way to say that writing has gotten worse," said Susan Traiman, director of the
education initiative for the Business Roundtable. Rather, "the demand has gotten greater."
The commission surveyed Business Roundtable members in six sectors: mining; construction;
manufacturing; transportation and utilities; services; and finance, insurance and real estate.
Two-thirds of salaried workers in large U.S. companies have jobs that require some writing,
and this includes some of the most technical occupations.
"Writing skills tend to be critical more on the salaried side of things, but even for our hourly
jobs, to be able to communicate shift to shift," said Thomas Siegele, a human resources
manager for paint and glass maker PPG Industries, based in Pittsburgh.
William Raney, president of the industry group West Virginia Coal Association, said writing
skills are necessary for electricians, engineers and foremen, who often draft proposals for
government agencies and regulatory bodies.
"There's a great need to translate the technical to the practical," Raney said.
A majority of survey respondents said about two-thirds of employees -- current workers and
new hires -- meet writing requirements. However, about one-third of respondents said one-
third or fewer of current and new employees met those requirements. Although lackluster A marketable skill
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